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Welcome to the Autoresponder Max blog! Find news, upcoming features, and info-packed articles that give       your business brain the knowledge it needs to keep Autoresponder Max’s gears fine-tuned for your store.

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Emergency Maintenance

  • 8
    Nov 2017
  • By Autoresponder Max Support
  • Category: Maintenance
  • Comments: 0

Our provider will performing last minute maintenance around 11/08/2017 8:30 AM EST and is anticipated to take around 30 to 60 minutes. Some operations related to Autoresponder Max will be suspended for the duration of the procedure. We will attempt to limit the outage as much as possible. If you have questions or concerns about this procedure, please contact support at support@autorespondermax.com. We’ll be happy to help. UPDATE 10:14 AM: Maintenance has been completed.

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Service Distruption

  • 13
    Oct 2017
  • By Autoresponder Max Support
  • Category: Outages
  • Comments: 0

We are currently looking into an issue that is preventing emails from being sent and certain stores have been turned off. UPDATE (10:10 AM EST): The issue has now been resolved and was caused by a failed database.  All affected stores have been turned back on.  Please contact support if you have any further issues.

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Service Disruption for Some Users

  • 5
    Sep 2017
  • By Autoresponder Max Support
  • Category: Outages
  • Comments: 0

Due to recent Volusion outage, some users may have received a message that stated “Volusion store is not on a high enough plan, it needs to be hosted on a Plus or higher plan”.  This issue purely related to a false positive from Volusion which disallowed certain features of your store that would allow Autoresponder Max to operate properly. All stores that have been deactivated, now have be reactivated automatically.  If you can continue to…

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Scheduled Maintenance

  • 15
    Feb 2017
  • By Autoresponder Max Support
  • Category: Maintenance
  • Comments: 0

This is an advance notice that we will be performing scheduled maintenance. This service will begin at 2/16/2017 1:00 PM EST and is anticipated to take between 30 minutes and 1 hour. Some operations related to Autoresponder Max will be suspended for the duration of the procedure. We will attempt to limit the outage as much as possible. If you have questions or concerns about this procedure, please contact support at support@autorespondermax.com. We’ll be happy…

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Scheduled Maintenance

  • 18
    Jan 2017
  • By Autoresponder Max Support
  • Category: Uncategorized
  • Comments: 0

This is an advance notice that we will be performing scheduled maintenance. This service will begin at 1/19/2017 1:00 PM EST and is anticipated to take between 30 minutes and 1 hour. Some operations related to Autoresponder Max will be suspended for the duration of the procedure. We will attempt to limit the outage as much as possible. If you have questions or concerns about this procedure, please contact support at support@autorespondermax.com. We’ll be happy…

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