Autoresponder Max is committed to protecting the privacy of our users’ personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used. Our privacy policy contains the following information:
  • Information we collect and how it is used
  • Disclosure of information to outside parties
  • Information that partners collect
  • Use of cookies
  • Commitment to the security of your information
  • How to update/change your preferences
To be granted the protections and privileges of this policy, you must become a user of the “Autoresponder Max Service” by executing and adhering to the terms and conditions in the “Customer Service Agreement”. If you choose, you can visit Autoresponder Max or test-drive our Service and its applications by providing us the following information about yourself. Autoresponder Max collects both personally identifiable and non-personally identifiable information from users of its website.

Personally Identifiable Information

When you register with Autoresponder Max, we may require you to give us certain contact information which will enable you to gain access to and use the many Service applications. Such information includes, (your company and personal name, e-mail address, and physical address and also potential demographic information (such as your age and gender). All of the information will be disclosed to you as a potential user of the Service prior to your registration. We may also use your customer contact information to determine how our other e-commerce customer service solutions may benefit you, to help us determine if you are a candidate for updates and changes to the existing Service and to stay connected with you with a Customer so as to provide you and your Company newsletters, promotional materials, and other information. We may also use the information we collect, in combination with outside records, to notify you about important changes to the e-commerce industry, new Autoresponder Max services, and special offers and information we think you will find valuable. We may send you information in conjunction with other third-party partners that we think are necessary and relevant to serving your interests. We use information gathered at the time of your registration as a customer to enable us to set up, implement and deliver the Service to you through your existing e-commerce site.

Non-personally Identifiable Information

We may also collect certain non-personally identifiable information about you when you register as a customer user of the Service, such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using, the referring site from which you came, if any (e.g., a partner site), and the domain name of your internet service provider (e.g., America Online, Comcast, AT&T). We use the non-personally identifiable information that we collect to help prepare the implementation, delivery and on-going monitoring of the Service applications as it relates to your usage through your site, well as the success factors that impact future changes and modifications to the Service. We also use this information to analyze your site usage and your success factors.

Information we collect and how it is used

Legal Basis for Processing (EEA Individuals Only): If Visitors are from the European Economic Area (“EEA”), Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which We collect it. 
However, We will normally collect personal information from Visitors only where We have Visitors’ consent to do so, where We need the personal information to perform a contract with Visitors, or where the processing is in Our legitimate interests and not overridden by Visitors’ data protection interests or fundamental rights and freedoms. In some cases, We may also have a legal obligation to collect the personal information in question. 
If We ask Visitors to provide personal information to comply with a legal requirement or to perform a contract with Visitors, We will make this clear at the relevant time and advise Visitors whether the provision of Visitors’ personal information is mandatory or not (as well as of the possible consequences if Visitors do not provide Visitors’ personal information). 
Similarly, if We collect and use Visitors’ personal information in reliance on Our or a third party’s legitimate interests and those interests are not already listed above, We will make clear to Visitors at the relevant time what those legitimate interests are. 
If Visitors have questions about or need further information concerning the legal basis on which We collect and use Visitors’ personal information, please contact Us using the contact details provided under the “contact” link.

Disclosure of information to outside parties

To process your request for the Service and its applications, we may need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with other services, and other business-related functions such as website analytics providers or Our third-party partners. These vendors and third-party service providers are limited to only accessing or using this data to provide services to Us and must provide reasonable assurances that they will appropriately safeguard the data. In addition, some of your personally identifiable information may become known to and accessible by our employees, contractors and other agent for the express purpose of implementing upgrading or providing support to your account as a Service user. If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from Autoresponder Max or the provider network, and your personally identifiable information will continue to be solely maintained by Autoresponder Max. If you registered with Autoresponder Max through a third-party website or if you registered with a third-party website, Autoresponder Max, we may also need to report certain information to that website, as is necessary. To help you identify when you are using the “Autoresponder Max” Service, or are using any one of our other e-commerce support services, we will place the “Autoresponder Max”, or other software support logo, somewhere easily identifiable on our site to indicate that you are using one of the Autoresponder Max products or services. Autoresponder Max may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our privacy policy. Autoresponder Max will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency’s request. Finally, Autoresponder Max may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.

Information partners collect

Our services may contain links to other websites whose information practices may be different from ours. You should consult the other sites’ privacy policies, as we have no contractual affiliation with those entities, nor any control over information that you may submit or that the third parties collect on those sites. We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may also obtain personally identifiable information that you have submitted. Autoresponder Max has no control over the third party’s use of this information.

Other data rights

Autoresponder Max takes reasonable steps to ensure that the data We collect is reliable for its intended use, accurate, complete and up to date. Visitors can email Us at data@autorespondermax.com if Visitors wish to access, correct, amend or delete any personal information that We hold about Visitors and We will consider Visitors’ request in accordance with applicable laws. Visitors from certain territories (such as the European Union) may have additional rights under their data protection laws, such as the following:
  • Access: Right to request access to and a copy of Visitors’ personal information;
  • Restriction: Visitors can ask Us to restrict processing of their personal information in certain circumstances;
  • Rectification: Visitors can have any inaccuracies in Visitors’ personal information corrected;
  • Deletion: Visitors can ask Us to delete their personal information in certain circumstances (e.g. if the information is no longer necessary for the purposes for which it was collected);
  • Objection: Visitors can object to further processing their personal information in certain circumstances;
  • Withdrawal of consent: Where We rely on Visitors’ consent to process Visitors’ personal information, Visitors have the right to decline consent and/or if provided, to withdraw it at any time. This will not affect the lawfulness of processing prior to the withdrawal of Visitors’ consent.
  • Portability: Visitors can ask Us to provide their personal information in a structured, commonly used and machine-readable format in certain circumstances.
Visitors can exercise the above rights by writing to Us using the “contact” link found in our website footer. We will consider such requests in accordance with applicable data protection laws. We may ask Visitors to verify Visitors’ identity before We respond to a Visitors’ request. Visitors also have the right to raise questions or complaints with Visitors’ data protection authority at any time.

Retention of Visitors’ Personal Information

We will retain Visitors’ personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes. Where We have no ongoing legitimate business need to process Visitors’ personal information, We will either delete or anonymize it or, if this is not possible (for example, because Visitors’ personal information has been stored in backup archives), then We will securely store Visitors’ personal information and isolate it from any further processing until deletion is possible.

Our use of cookies

Autoresponder Max uses Cookies, or small amounts of anonymous data to perform various functions in using the Service. These cookies may be stored on your computer’s hard drive via your browser. Autoresponder Max does not require permanent cookies. Autoresponder Max utilizes cookies to:
  1. Allow access to the Dashboard
  2. Track conversions associated with specific emails on the Merchant’s website
  3. To associate a Customer with a shopping cart on the Merchant’s website
  4. To opt out of #2 and #3

Commitment to the security of your information

When you place an order as a customer, transition from one service platform to another or access your account information, we use a secure server. The secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Our digital certificates are issued by GoDaddy.com, Inc. one of the most established issuers of digital certificates. Additionally, we use firewall security and limit data access to protect your personally identifiable information. We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

How to update/change your preferences

Autoresponder Max may send on-line communications, promotional information, and/or newsletters to our registrants. You can choose to not receive communications from us, and we provide the following options for reviewing and updating the personally identifiable information that we collect and maintain, including options for communications, news, and special offers. To review and update your choices, please do one of the following:
  • Edit your user profile.
  • Send us an e-mail with your changes, titled “Profile Update”.
If at any time you do not wish to receive offers and e-mails from us, we ask that you tell us. You may remove your name from our mailing list by sending us an e-mail indicating in the subject line “No Offers or E-mail.” For more information regarding this policy or our service applications, please contact us at: support@autorespondermax.com