Autoresponder Max is committed to protecting the privacy of our users’ personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used.

Our privacy policy contains the following information:

  • Information we collect and how it is used
  • Disclosure of information to outside parties
  • Information that partners collect
  • Use of cookies
  • Commitment to the security of your information
  • How to update/change your preferences

To be granted the protections and privileges of this policy, you must become a user of the “Autoresponder Max Service” by executing and adhering to the terms and conditions in the “Customer Service Agreement”. If you choose, you can visit Autoresponder Max or test-drive our Service and its applications by providing us the following information about yourself. Autoresponder Max collects both personally identifiable and non-personally identifiable information from users of its website.

Personally Identifiable Information

When you register with Autoresponder Max, we may require you to give us certain contact information which will enable you to gain access to and use the many Service applications. Such information includes, (your company and personal name, e-mail address, and physical address and also potential demographic information (such as your age and gender). All of the information will be disclosed to you as a potential user of the Service prior to your registration.

We may also use your customer contact information to determine how our other e-commerce customer service solutions may benefit you, to help us determine if you are a candidate for updates and changes to the existing Service and to stay connected with you with a Customer so as to provide you and your Company newsletters, promotional materials, and other information. We may also use the information we collect, in combination with outside records, to notify you about important changes to the e-commerce industry, new Autoresponder Max services, and special offers and information we think you will find valuable. We may send you information in conjunction with other third-party partners that we think are necessary and relevant to serving your interests.

We use information gathered at the time of your registration as a customer to enable us to set up, implement and deliver the Service to you through your existing e-commerce site.

Non-personally Identifiable Information

We may also collect certain non-personally identifiable information about you when you register as a customer user of the Service, such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using, the referring site from which you came, if any (e.g., a partner site), and the domain name of your internet service provider (e.g., America Online, Comcast, AT&T). We use the non-personally identifiable information that we collect to help prepare the implementation, delivery and on-going monitoring of the Service applications as it relates to your usage through your site, well as the success factors that impact future changes and modifications to the Service. We also use this information to analyze your site usage and your success factors.

Disclosure of information to outside parties

To process your request for the Service and its applications, we may need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with other service providers or partners that support Autoresponder Max,. In addition, some of your personally identifiable information may become known to and accessible by our employees, contractors and other agent for the express purpose of implementing upgrading or providing support to your account as a Service user.

If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from Autoresponder Max or the provider network, and your personally identifiable information will continue to be solely maintained by Autoresponder Max.

If you registered with Autoresponder Max through a third-party website or if you registered with a third-party website, Autoresponder Max, we may also need to report certain information to that website, as is necessary.

To help you identify when you are using the “Autoresponder Max” Service, or are using any one of our other e-commerce support services, we will place the “Autoresponder Max”, or other software support logo, somewhere easily identifiable on our site to indicate that you are using one of the Autoresponder Max products or services.

Autoresponder Max may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our privacy policy. Autoresponder Max will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency’s request.

Finally, Autoresponder Max may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.

Information partners collect

Our services may contain links to other websites whose information practices may be different from ours. You should consult the other sites’ privacy policies, as we have no contractual affiliation with those entities, nor any control over information that you may submit or that the third parties collect on those sites.

We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may also obtain personally identifiable information that you have submitted. Autoresponder Max has no control over the third party’s use of this information.

Our use of cookies

Autoresponder Max uses Cookies, or small amounts of anonymous data to perform various functions in using the Service. These cookies may be stored on your computer’s hard drive via your browser. Autoresponder Max does not require permanent cookies. Autoresponder Max utilizes cookies to:

  1. Allow access to the Dashboard
  2. Track conversions associated with specific emails on the Merchant’s website
  3. To associate a Customer with a shopping cart on the Merchant’s website
  4. To opt out of #2 and #3

Commitment to the security of your information

When you place an order as a customer, transition from one service platform to another or access your account information, we use a secure server. The secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us. Our digital certificates are issued by GoDaddy.com, Inc. one of the most established issuers of digital certificates. Additionally, we use firewall security and limit data access to protect your personally identifiable information. We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.

How to update/change your preferences

Autoresponder Max may send on-line communications, promotional information, and/or newsletters to our registrants. You can choose to not receive communications from us, and we provide the following options for reviewing and updating the personally identifiable information that we collect and maintain, including options for communications, news, and special offers. To review and update your choices, please do one of the following:

  • Edit your user profile.
  • Send us an e-mail with your changes, titled “Profile Update”.

If at any time you do not wish to receive offers and e-mails from us, we ask that you tell us. You may remove your name from our mailing list by sending us an e-mail indicating in the subject line “No Offers or E-mail.”

For more information regarding this policy or our service applications, please contact us at: support@autorespondermax.com